The first issue at hand is in regards to your personal stock terms
Your Personal Stock Terms
Officially deviantART maintains only one "automatic" restriction and that is "No Commercial Use" and that particular restriction can easily be overridden by the actual stock provider.
As far as official policy is concerned each stock resource provider is free to attach any Terms of Use, restrictions or requirements that they see fit and our moderation staff will do the best we can to help you enforce your rules when you need that sort of assistance.
We only ask a few things from you in return;
As far as official policy is concerned each stock resource provider is free to attach any Terms of Use, restrictions or requirements that they see fit and our moderation staff will do the best we can to help you enforce your rules when you need that sort of assistance.
We only ask a few things from you in return;
- Place your terms of use right on the deviation page so someone can't miss them.
- Make your terms of use simple, straightforward, clearly written and understandable.
- Don't use terms which are vague or open to interpretation.
- Try to politely solve problems with artists not following your terms yourself before seeking staff help.
In the event that you believe someone has failed to follow your personal terms of use for a resource used in a deviation submitted to deviantART and you have attempted to get that artist to correct the problem and given them a reasonable amount of time in which to make the correction.
If someone has ignored your personal stock terms of use and they do not respond to your requests for correction within a reasonable time frame you may contact our staff at the deviantART Customer Service Center for assistance. Providing that your terms of use are fair and reasonable our staff will do their best to assist you.
Does Violation of Your Personal Stock Terms Equal Copyright Infringement?
The short answer to this one is "NO"; a violation of any of your personal rules for use does not necessarily create a situation involving copyright infringement.
A violation of your terms is certainly a problem and you CAN get assistance for it but please do not report it as copyright infringement and do not use the DMCA copyright infringement web form in an attempt to have the violating work removed as infringement.
To properly seek assistance with violations of your stock rules file a general "Policy Inquiry" customer service ticket found under the Copyright & Etiquette Administration section of the contact menu (this is a section which collects general tickets of all subjects so there may be a bit of a wait due to volume) and simply title your inquiry something clear (and not copyright related).
In your ticket you should take a few moments to briefly explain which terms of use were violated and if possible show us or explain to us where you tried to get this person to correct their error and we'll review. As long as the terms of use are clear and straight forward, like a requirement for crediting or linking back, we can assist you with them- and to be perfectly transparent there are some terms of use, like a general requirement for notification, which we can't assist with because we cannot verify all possible means of contacting you for that notification.
